FAQ
Frequently Asked Questions
What classes do you offer?
We offer an array of classes that revolve around entrepreneurship such as financial classes, credit classes, legal classes, mindset classes, marketing classes, tax classes, etc.
Where can we find our referral rewards?
You will need to log into your Membership Portal and go to your rewards section. In that section you will see a $5 reward for each person that purchased a ticket with your link. Your rewards can be used to purchase private sessions or it can be cashed out via CashApp or E-Check. If you would like to cash it out please email us at support@elevation360entrepreneur.com
What is your refund policy?
Due to the nature of the content that we share and services that we provide we, Elevation360: School of Entrepreneurship, do not offer any refunds or exchanges for any services, classes, trainings, events, or products purchased.
What platform do you use to host classes?
We utilize Wix Live, Zoom, and Streamyard to host our classes.
How long do I have access to the self-paced courses?
Each course has its own timeframe that will be listed in the details section of each course as well as on the order summary received.
Are the live classes recorded?
Yes, all classes will be recorded and may or may not be resold or sent to attendees or those that have registered for the class. Whether a recording is emailed or not is at the sole discretion of Elevation360: School of Entrepreneurship.
Do your tax classes offer CE Credits?
No, our tax classes do not include any CE credits.
What happens if I can not attend a class?
If you can not attend a purchased class you will be able to gain access to the recording of the class.
What is included in each class?
You can find what is included in each class by reading the details section of each class.
How can I contact support?
You can click the, NEED HELP, button below to send support an email regarding your needs and concerns. Any DM's, or messages sent outside of the provided methods of contact will not be responded to. Please give support at least 24 business hours to respond to any and all messages.
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Any messages or phone calls received outside of business hours will be responded to during business hours in the order they are received.
How long do I have access to my purchased product/s?
Your access is contingent on how you downloaded and stored your digital product. Once your product is downloaded we do not control your access to the product.
Can I resell the product/s purchased?
No, Elevation360: School of Entrepreneurship reserve all rights to the content shared in all of our products and classes.
How can I access my digital products?
Once you have purchased your items you will receive an order receipt that includes the link to download each product purchased. As stated on the order receipt you will have 30 days from the date of purchase to download your purchased items. In the event you do not download them in the given timeframe you will need to repurchase your items.